Expert IT support tailored for the Dental & Aesthetics industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.

Trust us to support your business with excellent customer service, so you can focus on providing quality care

What Dental & Aesthetic practices need from IT

Dental practices rely on specialised software, high-performance imaging and secure access to patient data. Slow systems affect appointment flow, cause delays in surgery and impact patient experience. Practices also face strict requirements from the CQC, ICO and NHS DSPT. You need IT that’s stable, compliant, secure and optimised for clinical workspaces across surgeries, reception areas and imaging rooms. That’s where we come in.

We are often asked...

  • What happens if we get audited by the ICO or CQC?

    Audits are usually down to the practice, but we’ll help make sure your IT infrastructure and policies are all in order.

  • Can you help with digital X-ray software and backups?

    Yes, we’ve worked with imaging systems and suppliers for years such as Dexis, Vartech, Sidexis and more. For backups, we’ll make sure all patient information is safely backed up and retained in line with CQC requirements.

See more FAQs

What we deliver

We manage IT systems from end to end: security, backup, compliance, telecoms and internet. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in supporting single practices to multi-site groups – learning the specific software vendors and how they interact with systems.

  • Full support for dental PMS and imaging systems (R4, EXACT, Dentally, Sidexis, Dexis, Vartech etc.)
  • Secure backup & compliance aligned with CQC expectations
  • Reliable network & Wi-Fi for surgeries and X-ray rooms
  • VoIP and communication tools suited to busy reception teams
  • Cloud platforms and Microsoft 365 management
  • Multi-site support for expanding groups
  • Proactive monitoring and rapid issue resolution
Services

Our performance at a glance

  • 50 +

    Dental & Aesthetic practices supported

  • 18 s

    Average wait time

  • 96 %

    Retention of our customers YoY

Results

From cyber security to cloud, we deliver responsive IT services for Dental & Aesthetic businesses, all backed by a UK-based team.

Why Us

  • Local Support

    Our friendly, UK-based service desk is always just a phone call away. When remote support isn’t enough, our engineers can be on-site to resolve issues quickly, helping minimise disruption to your practice, appointments and patients.

  • Practice Expertise

    We understand the technology that keeps dental and aesthetics practices running. From dental imaging systems, PMS (Practice Management Software) platforms and appointment booking systems to secure patient records, our experienced team provides IT support that fits around the way your practice works.

  • Compliance Confidence

    Supporting dental and aesthetics practices with IT services aligned to GDPR, ICO and DSPT requirements. From secure backups and access controls to proactive monitoring, we help protect patient data while strengthening your cyber security and supporting compliance.

  • Always Protected

    Patient information is one of your practice’s most valuable assets. Our layered cyber security approach combines endpoint protection, proactive monitoring and rapid threat detection to help defend against ransomware, phishing and other evolving cyber threats.

  • Reliable Connectivity

    Your practice depends on reliable internet access for appointments, patient records, cloud applications and digital imaging systems. We provide resilient connectivity and failover solutions to help keep your services running if your primary connection is interrupted.

  • Built to Grow

    Whether you’re running a single practice or expanding to multiple locations, our IT solutions are designed to scale with your business, providing consistent support, security and management across every site.

  • Fast, Responsive Support

    Technology issues can quickly affect appointments, clinicians and patient care. Our experienced support team responds quickly to resolve problems, minimise downtime and keep your practice operating smoothly.

FAQs

  • How do you support satellite or group practices?

    We’ve helped many owners grow from single practices to multi-site setups of 80+ sites. We specialise in understanding how the business works at every level and how IT can support the whole journey.

  • Can you help to ensure consent forms, treatment notes and patient information is securely backed up?

    Yes – we install and fully manage backups. We maintain platforms and ensure the right data is protected continuously.

  • Can you help us complete the NHS Data Security and Protection Toolkit (DSPT)?

    Yes, not only do we help you meet the requirements for the DSPT, we can help you complete the forms via email or by meeting.

  • Are you familiar with Dentally, EXACT, R4, Orthotrac, Pabau, Phorest, Zenoti, Semble or similar?

    Yes, we’ve supported dental practices, orthodontics and aesthetic clinics on their chosen systems for years. We’ve worked closely with those providers to build understanding of their platforms.

  • Can IT Support help improve operational efficiency?

    Definitely. We take the worry about phone and internet concerns, backup solutions and even security. Our services are used to work with you, allowing you the time to provide the best service to your customers.