Managed IT Support and Cyber Security for Hospitality and Leisure

IT support costs depend on your number of users, devices and venues, the systems you rely on and the support coverage you need. DIS IT offers monthly packages, with per-user and per-device pricing options to suit different setups.

We can review your requirements and explain the costs before you commit. Your quote should identify what is included and any separate charges for licences, connectivity, hardware or out-of-hours assistance, helping you budget with a clear understanding of your service.

IT support helps reduce avoidable downtime through proactive monitoring, planned maintenance and checks on the systems your venue depends on. Preparing before seasonal peaks or major events gives you time to address weaknesses before demand increases.

For hospitality and leisure businesses, preparation should include reviewing Wi-Fi capacity, internet reliability and equipment used by reception and operational teams. Planned changes should fit around trading hours, with clear support arrangements for urgent faults. These steps reduce risk, although no IT service can guarantee uninterrupted operation.

Yes. DIS IT can adapt your support as you add users, devices or locations. We can help plan equipment, account access and connectivity so new staff and venues have the technology they need.

For businesses with several locations, consistent device setup and security make IT easier to manage. If your staffing changes seasonally, we can discuss how account administration and support should adapt, with any licensing or contract changes agreed in advance.

Yes. DIS IT offers an out-of-hours emergency service alongside its normal service desk support. This provides a route to assistance when a serious IT issue occurs outside standard business hours.

Availability, response arrangements and any additional charges depend on your support contract. For venues operating during evenings and weekends, we recommend agreeing which incidents qualify as emergencies and how your team should report them before support is needed.

IT support improves efficiency by reducing recurring technical problems and keeping staff connected to the tools they need. Reliable computers, internet and phone systems help teams spend less time troubleshooting and more time serving customers.

We manage everyday IT support alongside services such as Microsoft 365, connectivity and cyber security. For hospitality teams, this can mean smoother communication between departments, easier access to shared information and fewer interruptions when handling guest enquiries or administrative tasks.

Yes. DIS IT are based in Basingstoke and provide IT support for hospitality and leisure businesses in Basingstoke and across Hampshire.

We help venues manage their computers, networks, Microsoft 365 and everyday technology issues, with remote support and on-site assistance where required. Whether you operate one venue or several locations, we can tailor support around your staff, systems and opening hours, with the service coverage agreed in your contract.

An internet outage can interrupt cloud-based bookings, phone systems and connected payment services. A backup connection can help reduce disruption by providing an alternative route online if the main connection fails.

DIS IT can assess your venue and recommend suitable backup connectivity and fault-management arrangements. The setup should be tested with your important systems, because continuity depends on equipment, power and application requirements. Offline payment or booking procedures should also be agreed with the relevant system providers.

We help protect business information through a combination of account security, device protection, email filtering, security updates and staff awareness training.

For hospitality and leisure venues, this includes reducing the risk of criminals accessing email accounts, sending convincing fake invoices or stealing login details. Access to guest and staff information should be limited to those who need it for their role. Separate guest networks and appropriate backup arrangements provide additional protection for the systems your business relies on.