Managed IT Support and Cyber Security for Charities and Non-Profits

Yes. DIS IT offers in-person and virtual cyber security training for staff and volunteers, including people without a technical background.

Training helps your team recognise phishing emails, suspicious payment requests and attempts to steal passwords. Practical examples make it easier to understand how everyday actions can affect donor information, beneficiary records and organisational accounts. The aim is to build confidence so people know when to question a message and how to report a concern.

Cyber Essentials is a UK government-backed certification scheme designed to help organisations protect themselves against common cyber attacks. It covers firewalls, secure configuration, security updates, user access control and malware protection.

For charities, certification provides evidence of baseline security measures and can support conversations with funders, partners and organisations commissioning services. DIS IT can help you assess your systems and prepare for certification. It is a useful foundation for cyber security, rather than a guarantee against every threat.

IT support helps charities work more efficiently by reducing recurring technical problems, improving access to shared information and keeping everyday systems reliable.

DIS IT supports your users, devices and Microsoft 365 environment, helping staff spend less time troubleshooting or searching for documents. Clear account administration also makes it easier to bring new team members on board. With dependable IT and accessible support, your staff can focus more of their time on fundraising, administration and delivering your charity’s services.

Yes. DIS IT can help set up remote access and collaboration tools so staff and volunteers can work from home, community venues or different offices.

We can configure supported accounts, document permissions and device management around each person’s role. Tools such as Microsoft Teams and SharePoint can help people communicate and share information without relying on personal email accounts. Access and licensing should be agreed for each user and reviewed when their involvement changes.

Yes. DIS IT is based in Basingstoke and provides IT support for charities and non-profit organisations in Basingstoke and across Hampshire.

We help organisations manage everyday technology, including computers, Microsoft 365, networks and user accounts. Whether you need an outsourced IT team or additional help for existing staff, we can agree support around your organisation’s size, working arrangements and budget.

Eligible charities and non-profit organisations may qualify for Microsoft 365 grants or discounted licences through Microsoft’s nonprofit programme. Availability depends on Microsoft’s eligibility rules, the product and the people using it.

Grant and discounted licences have different user eligibility conditions, so staff and volunteers should not automatically be assigned the same offer. DIS IT can help review your licensing requirements and suitable plans. Microsoft determines eligibility, and the available offers should be checked before budgeting or purchasing.

Yes. DIS IT provides managed backups for supported systems, including Microsoft 365, servers and computers. We help identify which information needs protection, from shared documents and emails to financial records.

Backup planning should cover retention periods, recovery priorities and regular restore testing. Information stored in fundraising, donor-management or case-management platforms may need separate arrangements with the software provider. Agreeing these responsibilities helps your charity understand what can be recovered after accidental deletion, equipment failure or a cyber incident.