Expert IT support tailored for the Manufacturing & Engineering industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.

Trust us to support your business with excellent customer service, so you can focus on providing quality goods.

What Manufacturing & Engineering businesses need from IT

Manufacturers need always-on systems, secure networks and reliable hardware – any downtime affects production, deliveries and customer orders. Many factories also rely on legacy operating systems or specialised equipment that must be kept stable and isolated. Add the growing threat of cyberattacks, and strong IT becomes essential to protecting operations, intellectual property, and safety. We deliver solutions built for busy production environments.

We are often asked...

  • Can you support older manufacturing machines that rely on legacy software?

    Yes. DIS IT helps manufacturing businesses manage older computers and operating systems linked to production equipment. Where immediate replacement is impractical, restricting access and separating these devices from other networks can help reduce exposure to cyber threats.

    Unsupported software still carries risks, even with additional protection. Any changes should account for machinery compatibility and supplier requirements, alongside a longer-term upgrade or replacement plan. The aim is to support operational stability while managing the risks of ageing technology.

  • Can you support CAD workstations and computers connected to manufacturing machinery?

    Yes. We support the computers, storage and networks that engineering teams rely on for computer-aided design (CAD) and machinery-linked applications.

    We help identify performance bottlenecks and recommend hardware suited to your software, design files and workload. This can include reviewing processing power, memory, graphics capability and storage. For computers connected to machinery, changes need to respect the equipment supplier’s requirements. Specialist machine repairs, control-system changes and application faults may require the original supplier.

See more FAQs

What we deliver

We manage IT systems from end to end: security, backup, compliance and modern cloud. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in helping manufacturing and engineering businesses to scale with IT – securely and efficiently.

  • Support for factory PCs, kiosks and rugged devices
  • CAD workstation optimisation & hardware recommendations
  • Reliable networks, Wi-Fi and internet for production areas
  • Protection against ransomware & cyber threats
  • Backup and compliance for audited industries
  • Secure cloud platforms for remote monitoring and analytics
  • Management of legacy OS linked to machinery
  • Rapid response to production-impacting incidents
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Our performance at a glance

  • 20 +

    Manufacturing & Engineering businesses supported

  • 18 s

    Average wait time

  • 96 %

    Customer retention YoY

Results

Highly Recommend

DISConsulting IT have been a key provider of our IT services for over 10 years and have become a critical part of maintaining, monitoring and developing our ever-growing IT requirements. I would highly recommend.

Director, Manufacturing & Engineering company

Efficient, Polite and Friendly

Excellent Company! We have used them for our IT for many years and now they also look after our telecoms too! It is so reassuring to know that the team are only a phone call away to help us with any issues big or small. Always efficient, polite and friendly.

Director, Financial and Legal Services company

Responsive IT Services from system monitoring to platform and user management, all backed by a UK-based team.

Why Us

  • Local Support

    Our friendly, UK-based support team understands the demands of manufacturing and engineering businesses. When remote support isn’t enough, our engineers can be on-site quickly to minimise disruption and keep your operations running.

  • Industry Expertise

    We understand the technology that powers modern manufacturing, from CAD software, ERP and production management systems to high-performance engineering workstations and legacy equipment. Our IT support is designed around the needs of industrial environments.

  • Optimised Performance

    Engineering applications demand powerful, reliable technology. We optimise workstations, networks and infrastructure to support CAD software, large design files and resource-intensive applications, helping your teams work efficiently.

  • Business Continuity

    Downtime can impact production, deadlines and profitability. We provide resilient IT infrastructure, secure backups and disaster recovery solutions to help keep your business operating when it matters most.

  • Strong Cyber Security

    Manufacturing businesses are increasingly targeted by cyber threats. We provide layered cyber security, proactive monitoring, endpoint protection and patch management to help protect your production systems, business data and intellectual property.

  • Built to Scale

    Whether you’re operating from a single workshop or multiple manufacturing sites, our IT solutions are designed to grow with your business, providing consistent support, security and management across every location.

  • Fast, Expert Support

    When production depends on technology, every minute counts. Our experienced engineers respond quickly to resolve issues, minimise downtime and keep your teams productive.

FAQs

  • How can manufacturing businesses protect themselves against ransomware and cyber attacks?

    Manufacturing businesses can reduce cyber risk by protecting user accounts, maintaining supported systems, controlling network access and preparing for recovery if an attack occurs.

    DIS IT combines security monitoring, endpoint protection, email security, multi-factor authentication and staff awareness training. Separating older production-related devices from office systems can also help limit exposure. Alongside these measures, tested backups support recovery of important business information, including engineering drawings, order records and production documentation.

  • Is cloud computing suitable for manufacturing and engineering businesses?

    Yes. Cloud computing can support document sharing, collaboration, business applications and access to information across manufacturing sites. Its suitability depends on the application, your connectivity and how the business operates.

    Some systems may need to remain on-site because of machinery dependencies, performance requirements or software compatibility. A hybrid setup combines cloud services with local systems where appropriate. DIS IT can help assess which workloads suit the cloud and how to manage access, security and backups.

  • How quickly can we expect support during a breakdown?

    Our contracts have SLAs (Service Level Agreements) with guaranteed response times. These are often within 1-4 hours depending on severity. We typically have <1 hour response times to critical issues for clients.

  • Do you support factory floor PCs and rugged devices?

    Yes, we support all of the devices across the manufacturing line – from designers and sales to the workshop floor. We can assist with installing kiosk-based devices for ERP tools like MRPEasy, 1Factory, Sage, Odoo and Dynamics.

  • Do you provide IT support for manufacturing and engineering businesses in Basingstoke?

    Yes. DIS IT is based in Basingstoke and supports manufacturing and engineering businesses in Basingstoke and across Hampshire. We provide remote assistance and on-site support when an issue requires an engineer to attend.

    Our support covers office and production-related IT, including workstations, networks, security and backups. We can act as your outsourced IT team or work alongside your existing IT staff, with responsibilities agreed around your business needs.

  • How can managed IT support help reduce manufacturing downtime?

    Managed IT support helps reduce avoidable downtime by identifying developing faults, maintaining supported systems and planning hardware replacement before ageing equipment causes disruption.

    For manufacturers, this means considering the IT dependencies behind design work, purchasing, production planning and dispatch. Monitoring, reliable networks and a clear recovery plan all contribute to resilience. Maintenance on machinery-linked computers should be coordinated with production schedules and relevant suppliers to reduce the risk of interrupting operations.

  • How much does IT support cost for a manufacturing or engineering business?

    IT support costs depend on your number of users, devices and sites, together with the complexity of your systems and the support coverage you require. Legacy equipment, specialist workstations and recovery requirements can also influence the scope.

    DIS IT can review your environment and recommend a suitable package. Ask for a quote that explains the services included, support hours, response targets and any separate costs for hardware, upgrades or project work.

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