Expert IT support tailored for the Manufacturing & Engineering industry. Our friendly team delivers reliable, responsive solutions to keep your people and systems operating smoothly.

Trust us to support your business with excellent customer service, so you can focus on providing quality goods.

What Manufacturing & Engineering businesses need from IT

Manufacturers need always-on systems, secure networks and reliable hardware – any downtime affects production, deliveries and customer orders. Many factories also rely on legacy operating systems or specialised equipment that must be kept stable and isolated. Add the growing threat of cyberattacks, and strong IT becomes essential to protecting operations, intellectual property, and safety. We deliver solutions built for busy production environments.

We are often asked...

  • What about our older machines running legacy software?

    Yes, many manufacturing systems still run legacy Windows OS like Server 2003, XP, Windows 7 and Windows 10. We keep these secure, working and isolated from the rest of the network.

  • Can you support machinery or CAD-linked PCs?

    Yes, we support many staff using CAD tools daily. We make sure the devices and systems around them are efficient and stable

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What we deliver

We manage IT systems from end to end: security, backup, compliance and modern cloud. We work as your outsourced IT team, or alongside your internal team. We’ve had years of experience in helping manufacturing and engineering businesses to scale with IT – securely and efficiently.

  • Support for factory PCs, kiosks and rugged devices
  • CAD workstation optimisation & hardware recommendations
  • Reliable networks, Wi-Fi and internet for production areas
  • Protection against ransomware & cyber threats
  • Backup and compliance for audited industries
  • Secure cloud platforms for remote monitoring and analytics
  • Management of legacy OS linked to machinery
  • Rapid response to production-impacting incidents
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Our performance at a glance

  • 20 +

    Manufacturing & Engineering businesses supported

  • 18 s

    Average wait time

  • 96 %

    Customer retention YoY

Results

Responsive IT Services from system monitoring to platform and user management, all backed by a UK-based team.

Why Us

  • Local Support

    Our friendly, UK-based support team understands the demands of manufacturing and engineering businesses. When remote support isn’t enough, our engineers can be on-site quickly to minimise disruption and keep your operations running.

  • Industry Expertise

    We understand the technology that powers modern manufacturing, from CAD software, ERP and production management systems to high-performance engineering workstations and legacy equipment. Our IT support is designed around the needs of industrial environments.

  • Optimised Performance

    Engineering applications demand powerful, reliable technology. We optimise workstations, networks and infrastructure to support CAD software, large design files and resource-intensive applications, helping your teams work efficiently.

  • Business Continuity

    Downtime can impact production, deadlines and profitability. We provide resilient IT infrastructure, secure backups and disaster recovery solutions to help keep your business operating when it matters most.

  • Strong Cyber Security

    Manufacturing businesses are increasingly targeted by cyber threats. We provide layered cyber security, proactive monitoring, endpoint protection and patch management to help protect your production systems, business data and intellectual property.

  • Built to Scale

    Whether you’re operating from a single workshop or multiple manufacturing sites, our IT solutions are designed to grow with your business, providing consistent support, security and management across every location.

  • Fast, Expert Support

    When production depends on technology, every minute counts. Our experienced engineers respond quickly to resolve issues, minimise downtime and keep your teams productive.

FAQs

  • How vulnerable are manufacturing systems to cyberattacks?

    Very. Ransomware and phishing attacks have caused millions in losses due to halted operations and data breaches. Our services can help anticipate this and support you.

  • Is cloud computing suitable for manufacturing?

    Absolutely. Cloud platforms support remote monitoring, data analytics, and scalable infrastructure for manufacturing companies.

  • How quickly can we expect support during a breakdown?

    Our contracts have SLAs (Service Level Agreements) with guaranteed response times. These are often within 1-4 hours depending on severity. We typically have <1 hour response times to critical issues for clients.

  • Do you support factory floor PCs and rugged devices?

    Yes, we support all of the devices across the manufacturing line – from designers and sales to the workshop floor. We can assist with installing kiosk-based devices for ERP tools like MRPEasy, 1Factory, Sage, Odoo and Dynamics.